Contact us

Welcome

Welcome to Vanillaknitsandbits!

Please contact me with any special requests! I will be adding new items to my store regularly. Please check back often!

Shipping details

Free shipping within Australia

All items usually ship within 3-4 weeks. Please note that in times of high sales volume it may take me an extra few days to get all of the orders shipped. - Thanks for understanding!

Most items shipped internationally take between 3-10 business days from time of shipping. Please allow this extra time when placing orders.

Refunds, returns & exchanges

Refunds are issued ONLY if the item is returned in new, unused condition in the original packaging within 10 business days. Buyer is responsible for return shipping charges. Original sale price will be refunded, less the original shipping charges.

Additional information

I currently accept PayPal as my only form of payment. If you need to pay via check or money order, please contact me before placing your order.

All payments must be made within 3 days of the sale, unless otherwise arranged.

I appreciate your business!

Hand-knit and crocheted hats, beanies, booties and accessories for your kids, made from Australian grown natural fibers.

CUSTOM ORDERS are what we LIKE best!

Follow me on Twitter http://twitter.com/vanillaknits to receive the latest information on new items and specials.

Become a Fan for some great Facebook only deals http://www.facebook.com/vanillaknitsandbits